Privacy Policy
Techscrafts Agency
Last Updated: 25/11/2025
Your privacy matters to us. This policy explains how Techscrafts collects, stores, and uses your information.
1. Information We Collect
a. Personal Data
- Name
- Phone number
- Company details
- Billing information
b. Project Data
- Project requirements
- Login credentials (when necessary for implementation)
- Files, images, scripts, or reference documents
c. Technical Data
- IP address
- Browser/device information
- Usage analytics
- Cookies & tracking data
2. How We Use Your Information
We may use your information to:
- Provide our services
- Communicate project updates
- Deliver proposals, invoices, and documentation
- Improve our website
- Maintain internal records
- Ensure security and integrity of our systems
We never sell your personal information.
3. Information Sharing
We may share data with:
- Third-party platforms used to deliver solutions (cloud providers, automation tools, AI services, etc.)
- Subcontractors working under confidentiality agreements
- Payment processors
- Legal authorities where required by law
We do not share or disclose unnecessary client information.
4. Security
We use industry-standard methods to protect your data, including:
- Encrypted communication
- Role-based access control
- Secure cloud storage systems
However, no online system is 100% secure.
5. Cookies & Analytics
We may use cookies to:
- Improve website functionality
- Analyze traffic
- Personalize user experience
Users may disable cookies in their browser settings.
6. Data Retention
We retain project data only for as long as necessary:
- To complete the project
- To comply with legal obligations
- To maintain internal historical records
You may request deletion of your data at any time unless we are legally required to retain it.
7. Your Rights
You may request:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
Request by emailing: dr.kimathi12@gmail.com
8. Children's Privacy
Our services are not intended for children under 18.
9. Updates to This Policy
We may update this Privacy Policy periodically.